These Terms of Service (“Terms”) govern your access to and use of jetconnections.com (the “Website”) and your submission of inquiries to JET CONNECTIONS CORP (“Jet Connections,” “we,” “us,” or “our”). By accessing or using the Website, you agree to these Terms. If you do not agree, do not use the Website.
1. Website Purpose; No Booking Through the Website
The Website provides general information and allows users to request information or a proposed flight quotation. Submitting a form, calling us, or receiving an initial response does not create a confirmed reservation, guarantee aircraft availability, establish a final price, or obligate Jet Connections or any operator to provide transportation. The Website does not currently process flight payments directly.
A flight is confirmed only after all required approvals, passenger and itinerary information, written booking or charter documentation, and payment or payment arrangements have been completed and expressly accepted by the applicable contracting party.
2. Jet Connections’ Role
Depending on the requested itinerary, aircraft, availability, and applicable operating authority, Jet Connections may provide certain air transportation directly or may act as a charter arranger by locating and coordinating transportation performed by an independent third-party air carrier or aircraft operator.
When a third party operates a flight, that operator – not Jet Connections – has operational control of the aircraft and is responsible for the safety and operation of the flight, including decisions concerning crew, aircraft, weather, routing, fuel, dispatch, and compliance with applicable operating regulations. The identity of the operator and the governing booking documents will be provided as required before the flight. Nothing on the Website represents that Jet Connections will be the direct air carrier for every requested itinerary.
3. Quotes, Availability, and Separate Agreements
Website content, aircraft descriptions, estimated times, routes, images, availability, and pricing indications are informational and may change without notice. A quotation may be subject to aircraft availability, repositioning, crew duty limits, airport restrictions, permits, taxes, fees, deicing, catering, ground services, international requirements, and other conditions.
Each confirmed flight is governed by the applicable written charter agreement, quote, operator terms, passenger rules, cancellation provisions, and payment terms (collectively, the “Booking Documents”). If these Terms conflict with Booking Documents for a confirmed flight, the Booking Documents control for that flight.
4. User Responsibilities
You agree to:
• Provide accurate, current, and complete contact, passenger, itinerary, and special-request information.
• Have authority to provide information and make requests on behalf of all passengers or other persons whose information you submit.
• Promptly review and comply with applicable Booking Documents, identification, passport, visa, customs, immigration, baggage, dangerous-goods, pet, conduct, and security requirements.
• Not use the Website for unlawful, fraudulent, misleading, abusive, or harmful purposes.
• Not interfere with the Website, introduce malicious code, attempt unauthorized access, scrape content through automated means, or misuse our systems or intellectual property.
5. Passenger and Operational Requirements
Passengers are responsible for valid identification and all required passports, visas, permits, medical documents, and entry or transit authorizations. Acceptance of passengers, animals, baggage, hazardous materials, unusual items, or special accommodations is subject to advance approval, aircraft limitations, operator policies, and applicable law. Flights may be delayed, diverted, substituted, rescheduled, or canceled for safety, weather, air traffic, airport, mechanical, crew, governmental, or other operational reasons. The applicable Booking Documents determine remedies, refunds, credits, or substitute arrangements.
6. Intellectual Property
The Website and its text, design, graphics, photographs, videos, logos, trademarks, software, and other content are owned by or licensed to Jet Connections and are protected by applicable intellectual-property laws. You may use the Website for personal or internal business evaluation of our services. You may not copy, reproduce, modify, distribute, publish, sell, license, or exploit Website content without prior written permission, except as permitted by law.
7. Third-Party Content and Links
The Website may reference or link to third-party websites, operators, services, or content. We do not control and are not responsible for third-party websites or their content, security, availability, or policies. A reference or link does not necessarily constitute endorsement.
8. Electronic Communications
When you submit an inquiry or otherwise contact us electronically, you consent to receive electronic communications related to your request. Marketing communications, where used, are subject to applicable law and available opt-out rights. You are responsible for keeping your contact information current.
9. Website Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” JET CONNECTIONS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, CONCERNING THE WEBSITE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND SECURITY. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
No Website content constitutes a binding offer, operational guarantee, safety certification, legal advice, immigration advice, or representation that a particular aircraft or operator is available or suitable for a specific mission.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, JET CONNECTIONS AND ITS OFFICERS, EMPLOYEES, AFFILIATES, AND WEBSITE SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO THE WEBSITE OR AN UNCONFIRMED INQUIRY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Nothing in these Terms limits liability that cannot lawfully be excluded or modified. Liability relating to a confirmed flight is governed by the applicable Booking Documents and applicable law.
11. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Jet Connections and its officers, employees, and affiliates from claims, losses, liabilities, and reasonable expenses arising from your unlawful misuse of the Website, your material breach of these Terms, or information you submit without lawful authority. This provision does not apply to the extent a claim results from Jet Connections’ own conduct for which indemnification may not lawfully be required.
12. Governing Law and Venue
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Unless applicable law requires otherwise or the parties agree differently in Booking Documents, courts located in Miami-Dade County, Florida will have exclusive jurisdiction over disputes arising solely from the Website or these Terms. Aviation conventions, federal law, and other mandatory laws may apply to air transportation and are not displaced by this provision.
13. Changes; Suspension
We may update these Terms by posting a revised version with a new effective date. We may suspend or restrict Website access when reasonably necessary for security, maintenance, legal compliance, or suspected misuse. Changes do not retroactively alter signed Booking Documents unless those documents permit it.
14. Miscellaneous
If a provision is held unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign rights under these Terms without our written consent; we may assign these Terms in connection with a business reorganization or transfer. These Terms, together with the Privacy Policy and Cookie Policy, constitute the agreement concerning Website use, while Booking Documents separately govern confirmed services.
15. Contact
JET CONNECTIONS CORP 15001 NW 42nd Ave Hangar 47 – 20, Opa-locka, FL 33054, United States Email: office@jetconnections.com
